Customer Rating: 
Summary: The bible for facilitators and mentors
Comment: Schwarz, Roger, M. (1994). The Skilled Facilitator, San Francisco, California: Jossey-Bass Inc.,Publishers. C.E.Vajko (c.ernie@worldnet.att.net) March 14, 1999. The author integrates the theory and practice of group facilitation in a simple and structured sequence. A work that could serve both the practitioner and the practical scholar. The book includes examples of how to and how not to apply the principles of practice in a mentorship program. It includes examples of effective and ineffective facilitation. The examples of actual dialogue given by the author give the reader an excellent insight to how some facilitators intervene. Step by step instructions for group facilitation, and resources that can be used effectively between facilitator and client are given. The book is strong in group facilitation principles to improve problem solving and decision making. Managers of group and/or organizations, group consultants, facilitators, or those that want to become facilitators or organization development consultants could benefit from this book. Basically this book is for anyone that wants to improve their professional effectiveness in any field. The book addresses an area that is important for mentors as well as facilitators working with large groups of people. Communication, conflict management, problem solving, decision making, boundary management, motivating task, clear goals, are just a few of the areas that are covered. I found this book delivers what it promises. I give it a 5 star.
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